Privacy Policy

• Account information you give us: email address, password (stored as a hash), optional phone number, username, and for Dealers the business name, licence details you choose to provide, and the storefront contact details you choose to publish (phone, email, street address, website).
• Content you post: Listings, photographs, descriptions, terms of sale, messages you send through the Site, and reports you submit.
• Dealer inventory connections: if a Dealer connects a store platform or product feed, the feed address and access credentials the Dealer supplies (stored encrypted) and the product data it returns.
• Automatically collected information: IP address, device and browser type, pages viewed, clicks, referring page, approximate location derived from IP, and cookies or similar identifiers. Our analytics tool may record how you interact with pages (with all text you type masked) so we can fix problems and improve the Site.
• Communications with us, such as support or legal emails.
• Dealer Early Access information you submit via the /dealers page: contact name, business name, email address, state, optional phone number, the consent text you agreed to, consent timestamp, IP address and browser type, and your preferences for calls and text messages.

We do not collect government identification, Social Security numbers, payment card or bank details, background-check information or firearms-transaction records. We are not a federal firearms licensee and keep no firearms records.

To operate the Site and your account; display Listings and the contact details Dealers choose to publish; deliver messages between users; send account and service emails; respond to enquiries and reports; enforce our Terms and Listing Rules; detect fraud, abuse and unlawful activity; improve the Site and its automated listing tools (photographs and Listing text you post may be used to test and improve those tools); and comply with law.

If you join the Dealer Early Access list and consent to promotional communications, we also use your contact details to send platform updates, launch notices and, if requested, a brief introductory call or text messages. We honour every unsubscribe or opt-out within one business day and record it. Consent and opt-out records are retained to demonstrate compliance with the CAN-SPAM Act and TCPA.

Listings, storefront pages, usernames, and any contact details a Dealer enters in their storefront settings are public and may be seen, copied and indexed by anyone, including search engines. Do not post information you do not want public.

• With other users: when you message a seller, your username and message are shown to that seller. Dealers' published contact details are shown to everyone.
• Service providers that process data for us under contract: website hosting and content delivery (Vercel), database hosting (Neon), file storage (Cloudflare), email delivery (Resend), product analytics (PostHog), error monitoring, background job processing (Inngest), caching (Upstash), and AI model providers that process Listing photographs for identification. Each receives only what it needs to perform its service for us.
• Legal: we may disclose information to comply with law, subpoena or court order; to respond to lawful requests from law enforcement, including ATF; to enforce our Terms; or to protect the rights, safety or property of GunMister, our users or the public.
• Business transfers: if GunMister is sold, merged or reorganised, information may transfer to the successor.

We do not sell personal information and do not share it for cross-context behavioural advertising. We do not run advertising trackers on the Site. We do not sell, rent or share email addresses or telephone numbers with third parties for their independent marketing purposes.

We use strictly necessary cookies (sign-in, security, the 18+ gate) and analytics cookies (PostHog) to understand how the Site is used. You can block cookies in your browser; the Site may not work fully without the necessary ones. We do not respond to browser “Do Not Track” signals.

• Account data is kept while your account is open and for up to 2 years after closure, unless we need it longer to comply with law, resolve disputes or enforce our Terms.
• Listings and photographs are kept for as long as the Listing is displayed and thereafter in our records for up to 5 years.
• Messages are kept for up to 2 years.
• Server and analytics logs are kept for up to 13 months.
• Dealer Early Access records (DealerLead rows) are kept for as long as the early-access programme is active and for 5 years thereafter to document consent. Communication opt-out records (ContactSuppression rows) are kept indefinitely so we do not accidentally contact a person who has opted out.
• We may keep de-identified data indefinitely.

We use encryption in transit, hashed passwords, encrypted storage of Dealer feed credentials, access controls and monitoring. No system is perfectly secure, and we cannot guarantee security.

You can update your account details, delete Listings, and close your account from your account settings. You can opt out of non-essential emails using the link in each email. To access, correct, delete or obtain a copy of your personal information, or to ask a question, email privacy@gunmister.com. We will verify your request and respond within 45 days. Residents of states with consumer privacy laws (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and others) may have additional rights, including the right to appeal a decision by emailing the same address; we will honour them where they apply. We do not discriminate against anyone for exercising privacy rights.

To unsubscribe from all promotional email from GunMister, click the unsubscribe link in any promotional email or email support@gunmister.com. To stop promotional text messages, reply STOP to any message from us or email the same address. We process opt-outs within one business day and retain the record permanently.

The Site is for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided information, email privacy@gunmister.com and we will delete it.

Our servers and service providers are located in the United States. Site staff may access data while travelling outside the United States, under the same controls.

We will post any changes here with a new effective date and, for material changes, notify account holders by email or on-site notice.